Credit and Collections Analyst

As a Credit and Collections Analyst at Bakelite, you’ll help us create a better tomorrow with sustainable and innovative chemistry today.

We’re Everywhere. Everywhere you look, you’ll find products enabled by Bakelite, from stronger homes to safer automobiles and everywhere in between.  With more than 100 years of history and strong customer relationships, we boldly engineer sustainable products to tackle our world’s most challenging demands.

Join Our Team and Help Us Build a Stronger, Safer, Better World. 

It’s Better with Bakelite.

Credit and Collections Analyst: The Impact You’ll Have On The Organization and World

• You’ll play a critical role in ensuring the timely collection of outstanding payments, directly contributing to the company’s cash flow, financial stability, and long-term profitability.

• By analyzing credit data and customer payment histories, you will help mitigate financial risk, making informed decisions that protect the company’s bottom line while maintaining strong customer relationships.

• You will enhance operational efficiency. You will streamline processes, reduce overdue accounts, and help drive better decision-making to support the company's growth and operational goals.

• You will help minimize bad debt risk by assessing creditworthiness and monitoring payment histories, you will help reduce the risk of bad debt, ensuring the company’s assets are protected while maintaining healthy customer relationships.

It's Better with Bakelite: Our Commitment Back to You

• You’ll Help Shape Our Future. As a Bakelite associate, you’re part of a diverse, global population creating the next generation of the company and we expect you to put your fingerprint on it.
• We Champion Our Associates. At Bakelite, you don’t just climb the career ladder – you pave your personal path through continued learning and development.
• Together, We Will Protect the Planet. From our processes to our products, we are focusing on the opportunities that both grow our profitability as a company, and improve and protect the planet.
• Safety is a Core Value. At Bakelite, safety is a 24/7 mindset. We are all safe today to ensure we are able to show up tomorrow – for our families and friends, for each other and for our communities.
• We Care. Plain and simple, we care about our associates. From the top on down, we place a high value on our culture and the associate experience. We offer competitive compensation, robust benefits and support our associates every step of their career.

Life in Atlanta: Atlanta is Georgia’s capital, largest city, and home to Bakelite’s corporate headquarters.

• The city offers lots of activities. In addition to restaurants and a bustling downtown area, you can explore Zoo Atlanta, Georgia Aquarium, Atlanta Botanical Garden and more.
• Check out some of Atlanta’s famed sports teams, including the Braves, Falcons and Hawks.
• Atlanta is home to several the most colleges and universities in the southern U.S., including University of Georgia, Emory University, John Marshall Law School and others.
• Love to travel? You’ll be close to Hartsfield-Jackson Atlanta International Airport, the busiest airport in the world.
• Learn more about Atlanta

What Does a Typical Day Look Like? Here are your primary responsibilities:

• Managing a portfolio of 150-250 customer accounts with the objective of ensuring consistent on-time payment from our customers. Daily collection efforts via email and telephone will be necessary.
• Answering timely, all incoming customer inquiries regarding invoices and open/closed AR balances.
• Monitoring of customer remittance details, reviewing payment details against open AR balances and supporting the Cash Application team as requested.
• Managing of a daily blocked order report, reviewing open orders against the accounts’ credit limits and balances each day with the goal of minimizing risk to Bakelite.
• Developing strong relationships with the Bakelite Commercial Sales and Customer Service teams. Using these relationships to navigate potential customer growth while focusing on risk mitigation will occur often.
• Presenting data from Excel/BI in collaboration calls with internal teams.
• Analysis and assessment of the credit worthiness of potential new customers, completing and documenting the manual credit risk assessment as required.
• Participation in automated collection efforts, E.g. Dunning, automated statements, late payer notifications.

What is Needed to be Successful in this Role (Required Skills/Abilities):

• A minimum of five years’ of relevant experience in a credit, AR, risk analysis, or other finance role.
• Experience working in an organization committed to Health, Safety and Environment.
• Strong analytical and communication skills.
• Attention to detail, self-driven organizational skills, and strategic time-management skills.
• Great written and verbal communication skills.

Are you ready to help us build a better tomorrow and put your fingerprints on the world?  Apply for this exciting opportunity, and learn more about our hiring process, insights from our global associates, our robust benefits and more at Bakelite.com/careers.