Digital Solutions - Digital Business Analyst

Location:                            1 day onsite working at the client site (Farnborough) and occasional travel to the London office.

Role Type:                          Full-time

Who we are:

There has never been a more exciting time to join the Digital Solutions business unit at CACI LTD.  CACI help clients transform their businesses using data and technology so that they are ready for the challenges of today and tomorrow.

As a business unit, we are invested in growing our team (currently around 250) with passionate, motivated, driven individuals, who help in the design, build and operation of complex cloud, digital, and data platforms for some of the UK’s leading public and private sector organisations.  These include BMW, Police Digital Service, Home Office, National Records of Scotland, and Network Rail.

It goes without saying that we are passionate about delivering great outcomes to our clients and are proud of our long-term engagements in both ongoing project delivery and service management.

Digital Solutions is innovative too – our Digital Forensics Laboratory, which launched in 2022 is an excellent example of this and is now fully accredited.

Essential Duties and Responsibilities:

The successful candidate will be a Technical Business Analyst with the ability to understand and elicit requirements for complex enterprise projects that often involve one or all of: business process modelling, defining new solutions, system/technical analysis, and user story design.

Working for the Digital Solutions Group, but placed within a globally recognised automotive brand, the Technical BA will work closely with stakeholders, utilising their experience in communication & discovery, coupled with their technical expertise of MicroSoft Dynamics 365 to ensure that requirements and specifications are documented with the high standard of detail demanded by delivery teams in order for them to effectively impact assess, design solutions, develop code and robustly test.

The ideal candidate will bring a blend of technical acumen, strategic insight, and a passion for solving business challenges with innovative solutions.

The role will be hybrid, working remotely most of the time coupled with on-site meetings and workshops as required, anticipated to be an average of once per week.

Key Responsibilities:

• Work closely with the business to understand their digital needs and the needs of their users
• Document user stories and associated acceptance criteria
• Document and map As-is and To-Be views of systems and business processes
• Ensure solutions are scalable, secure, and aligned with industry best practices
  • Focused around the MS Dynamics 365 product
• Document and present effective solutions to all stakeholder levels
• Be pro-active in identifying new value to the business
• Contribute to strategic planning when considering future releases and roadmaps
• Work with the Agile delivery team to translate the business vision into effective requirements to support development
• Collaborate with the development team to ensure correct implementation of requirements
• Help resolve any issues with the customer or within the project team
• Assist the project team in estimating work
• Facilitate the integration of any third-party solutions into the project
• Coordinate with and advise leadership team on requirements-related issues and dependencies
• Run discovery sessions to capture scope and technical requirements

Essential Skills:

• In-depth experience working with Agile / SCRUM / Kanban delivery approaches
• Expert knowledge crafting solutions for MS Dynamics 365 products, including bespoke customisations
• Experience with data migration, ETL processes
• Knowledge of SQL, C#, and JavaScript for custom development within MS Dynamics 365.
• Strong understanding of modern web technologies, their capabilities and limitations
• Excellent communication skills and techniques
• Excellent senior stakeholder management, facilitating workshops, discovery techniques
• Excellent attention to detail coupled with a strong presentation skills
• Ability to accept and respond to questions and challenges from senior management, business and users
• Ability to anticipate issues, cope with ambiguity, and proactively solve problems
• Enthusiasm and commitment to delivering quality results

Experience:

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field.
• 5+ years of experience working for a digital software / web development organisation
• 3+ years of experience with technical responsibilities, focusing on MicroSoft Dynamics 365

As a Disability Confident employer, we will;

• Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team on 020 7602 6000 to discuss individual requirements further).
• Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview.

Our people are unique and we encourage, and support them, to be confident in contributing to our inclusion journey.