Pre-Sales - GIS Consultant / Customer Success Consultant (Transport)

We are growing, and are looking to appoint a GIS Consultant / Customer Success Consultant to act as the Pre-Sales lead for the Transport sector and to support the wider team. Working in Pre-Sales, you will be part of our close-knit and supportive team but will also benefit from operating in the wider Sales and PS teams.

If you are interested in the Transport sector, like to learn and would love to work closely with our customers and prospects showing them how our technology can be applied to solve their business problems please apply today via our website www.esriuk.com

We are happy to consider full and part time applications.

Who are we?

Esri UK sells the world’s leading geospatial software, ArcGIS and we provide a wide range of services to our customers across both public and private sectors in the UK. With the single largest pool of GIS expertise in the UK, Esri UK is the market leader and authority on GIS and our business is growing considerably year on year. We are a people-focussed, profitable, growing software company with great career prospects.

As a Customer Success Consultant (Transport Lead) your responsibilities will include:

• Provide technical guidance and demonstrations of off-the-shelf ArcGIS software and data to assist the sales team in the transport sector

• Deliver customer success in new and existing customers within the transport sector by using a strong knowledge of ArcGIS and its application in industry.
• Work with account managers to understand how Esri technology and supporting data and services can be used to solve real-world problems. 
• Help to identify and then progress sales opportunities with account managers by understanding customer requirements then demonstrating relevant ArcGIS software and data to solve their challenges.
• Support marketing campaigns and events by understanding and articulating the benefits of working with ArcGIS through webinars, conferences and written collateral
• Mentor and oversee Graduates and other individuals in the delivery of pre-sales activities 
• Provide technical skills support and subject matter expertise to the wider pre-sales team

This would be a great career move for you if you:

• Are looking for a customer facing role that allows you to showcase your ArcGIS and knowledge and understanding of how it can be applied to solve real world problems in the transport sector. You should also have:

• A strong working knowledge of the entire ArcGIS system (Online and Enterprise, Web Apps, Mobile Apps, ArcGIS Pro etc.) combined with a keen interest in the application of GIS and key industry trends
• Have confidence dealing with new and existing customers
• Can articulate the business benefits of working with the ArcGIS platform and can show how it can be used to solve business problems
• Can build strong professional relationships with customers and colleagues
• Have excellent communication and presentation skills, both written and verbal
• Are organized and able to both work in a team and motivate yourself to work on your own
• Are flexible and able to manage your time and take on assignments at short notice
• Have a developing knowledge of the sales cycle and how Esri UK operates as a business
• Excellent analytical and problem-solving skills
• A good understanding of the sales cycle and how Esri UK operates across it
• Desirable - Have a full UK driving licence
• Essential- happy to travel and stay overnight within the UK. All our positions also require employees to go through a basic security clearance.
• Location – Home or Office Based (Aylesbury, Cambridge or Edinburgh)
  
  

Why join us?

• We offer a competitive basic salary (starting from at least £34 k) plus a generous bonus paying c. 20% per annum

• A great benefits package including: a 6% company pension; Vitality healthcare scheme; gym contribution; cycle to work scheme; family friendly policies, including enhanced maternity and paternity benefits. We believe that as a company we should give back wherever we can and also offer volunteering opportunities for charities that are important to you.
• Flexible working.  We all work flexibly and are happy to consider part time and full-time applications, please just detail what you are looking for in your cover letter.

Please apply online on our website www.esriuk.com, including your CV and covering letter detailing your salary expectations. Application deadline: 13^th April 2025

A little more about us ………………….

We are a thriving company that offers its employees the security of working for a financially sound, market-leading, mapping technology company. We encourage collaboration and truly value the individual contributions each person makes, rewarding them with a generous bonus scheme and comprehensive benefits package.

Esri UK are an equal opportunity employer - we recognise the importance and value of having a diverse and inclusive workforce and the benefits that this can bring to both our employees and our customers.

NO AGENCIES PLEASE