Site Support Manager

Role Description:

The role has two main functions:

Resource Planning and Management

• Main POC for all agency headcount requests from the wider site team
• Site contact for all communications with agencies (in terms of headcount), including: escalations, invoicing, Purchase Orders, shift changes etc

Facilities Management

• Main POC for all site requests from the wider site team
• Responsible for onboarding new suppliers and raising Purchase Orders for any works on site
• Housekeeping: small housekeeping team to report into the Site Support Manager. Responsible for a housekeeping process to be followed by all on site
• Consumables: responsible for maintaining stock levels and ordering replacements across the site (including packaging, pallets, shrink wrap, banding, etc)

The successful applicant will receive a full handover of all current processed, contacts and have a full training programme. However, the candidate will have full autonomy to change and refine processes to make more streamline.

Reporting To:

• Warehouse Manager

Requirements:

• Good level of computer literacy – specifically with Microsoft Outlook and Excel
• Experience of managing workforce schedules
• Fully engaged and supportive of new ideas as well as implementing key working strategies to support the warehouse operation
• Ability to work relatively independently
• Strong organisational skills + attention to detail
• Focused on raising the bar in warehouse standards

Good to Have:

• Knowledge of working in a warehouse environment and leading an operational team
• Experience managing fast moving, frequently changing operational schedules