Operations - Contract Assistant

EV Cargo have grown to become a predominate international supply chain partner to many of the world’s leading brands. We enable customer success through market leading air, ocean, surface freight, logistics, supply chain and technology solutions. Our growth is accelerating around the world.

THE ROLE:

Working as part of the EV Cargo Solutions team you will be required to support the Transport Planner in servicing the allotted contracts ensuring a high level of procedure compliance. You will be working with large-scale well-known customer brands and multiple carriers across the UK.

THE SALARY:

Competitive based on experience

BENEFITS:

On-site parking, Rewards Scheme

SHIFT INFORMATION:

Monday to Friday – 9 hour shift – 1 hour unpaid lunch break

WHERE YOU WILL BE BASED:

You will be based in our flagship office in Ashby-de-la-Zouch (LE65 1JR)

WHAT WILL BE YOUR KEY RESPONSIBILITES?

• Assisting the planner in day-to-day activities
• Be the main point of contact for collection depots
• Collate and book collection times with relevant depots
• Monitor trailer pool across all depots.
• Proactively monitor all areas of key sensitivity
• Clear and concise reporting of issues
• Chase collections and raise an issue log for any anomalies

PERSON SPECIFICATION:

• Previous administration experience.
• Previous customer service experience
• Previous office-based experience
• Experience of Windows 10 in a business capacity.
• Previous experience in transport logistics would be advantageous but not essential.
• Excellent communication skills.
• Attention to detail.

KEY SKILLS AND EXPERIENCE REQUIRED

• A team player with the ability to communicate effectively at all levels.
• A methodical and structured approach to problem solving.
• An approachable and reliable attitude.
• A keen approach towards self-development