Contract Manager
THE ROLE:
Join us as a Contract Manager within our Operational Team where you will be working alongside our customer based on their own site in Diss. You will be a valued member of the operation, helping us to achieve and surpass service and financial targets by managing the onsite shunters, core fleet drivers, and customer relationship.
THE SALARY:
Competitive based on experience
BENEFITS:
With a genuine culture of reward and recognition, we want our colleagues to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave, employee recognition scheme, excellent pension scheme, life assurance and access to reward gateway
SHIFT INFORMATION:
Monday to Friday – 9 hour shift – 1 hour unpaid lunch break
WHERE YOU WILL BE BASED:
You will be based on our customer site in Diss Pulham
WHAT WILL BE YOUR KEY RESPONSIBILITES?
- Maintain working relationships with key Stakeholders (External and Internal) in order that escalated issues are resolve in a mutually beneficial way with any corrective actions formalised.
- To proactively develop and manage objectives at strategic and operational level to deliver value to client whilst keeping client fully updated on progress and value delivered.
- To interact with client at operational and commercial level to ensure performance is achieved.
- Manage a team of drivers and shunters on site to get maximum efficiency for the contract.
- Demonstrate Health and Safety leadership and commitment.
- Control Account Performance (service & financial).
- Produce periodic performance reports and participate in periodic review meetings.
- To manage a dedicated team of colleagues to ensure objectives met, opportunities identified and resources optimised.
- To be responsible for haulier relationship management and productivity in order that client objectives are satisfied.
- Develop and manage functional corrective action and continuous improvement solutions and integrate into strategic client development.
WHAT ARE WE LOOKING FOR?
- Proven track record of managing customers
- Proven track record of managing multiple direct reports
- CPC holder (desirable)
- HGV 1 licence (desirable)
- Previous experience in road transport
- Excellent attention to detail
- You will have excellent communication skills, spoken and written
- Proven ability to work effectively as part of a team
- A methodical and structured approach to problem solving
- An approachable attitude and a flexible approach to work
- Strong PC Literacy including Word & Excel in a business capacity
- Knowledge of driver’s hours
- Level 2 English and Maths or equivalent
ABOUT US
EV CARGO has grown to become a predominate international supply chain partner to many of the world’s leading brands. We enable customer success through market leading air, ocean, surface freight, logistics, supply chain and technology solutions. Our growth is accelerating around the world.
DIVERSITY AND INCLUSION
Equality, diversity and inclusivity are at the heart of everything EV Cargo does. We offer a diverse and inclusive community that respects individuals and enables them to strive for success in order to contribute positively and sustainably to the business. By creating this environment in which everyone can express and develop their potential, from the moment they are hired and throughout their career, means ensuring that all our colleagues have the same opportunity to succeed, regardless of origin, gender, age, disability, sexual orientation, gender identity or affiliation with a political, religious, union, organisation or minority group.
EV Cargo reserves the right to close the vacancy before the stated closing date if a high volume of applications is received.
Due to the volume of applications, we receive, we regret that we are not able to provide detailed feedback to applicants that were not shortlisted.
If you have any queries, please contact:evcuk.resourcing@evcargo.com
“Let us be your employer of choice”
Other details
- Job Family Manager
- Job Function Sales-Marketing
- Pay Type Salary
- Job Start Date 25 September 2024
- EV Cargo Smurfit Kappa, Pulham St Mary,, Ipswich, Suffolk, United Kingdom