Operations Services Executive

Purpose of the Job

The Production Services Executive supports the Client Service team by managing essential operational and administrative tasks, including data entry and tracking production milestones, to ensure the successful billing of marketing campaigns and projects.

Key Responsibilities:

• Provide and maintain high quality operational and administrative support (data entry and generating quotations, purchase orders and invoices)
• Management of project timelines as set by the Client Services team
• Delivering services on time, to specification, to a high quality and accuracy, and to contractual targets.
• Take complete ownership of the process and ensuring compliance.
• Work with other internal teams to establish best practices and procedures to ensure consistency and sharing of learning between teams.
• Ensuring best practice in conjunction with wider HH operations group
• Liaising with internal and external stakeholders
• Manage the data system accurately
• Generating reports and updating shared workspaces

Knowledge, Skills + Experience

• Enthusiastic and pro-active, willing to take initiative
• Remain focused when work independently when not on site with team
• Attention to detail and high levels of accuracy
• Ability to manage high volumes of data in an accurate and efficient manner
• Ability to work with tight schedules
• Strong time management skills and the ability to multi-task, simultaneously managing multiple milestones across various projects
• Works collaboratively in pursuit of team goals
• Excellent interpersonal and communication skills and the ability to manage relationships with internal and external stakeholders.
• Computer proficiency and strong knowledge of MS Office suite
• Willingness to learn and develop skills to support production of assets

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