Digital learning and content apprentice (Level 5) - Hybrid

Jisc Apprenticeship scheme Sept 2025 – PLEASE APPLY NOW!

Closing date: 7th February 2025

Digital Learning & Content Apprentice Level 5

Salary: £24,500 (Year 1)

Hours: 35 hours per week

Duration:  2 to 4 years whilst studying towards a qualification from Level 3 (equivalent to A-level) to Level 6 (equivalent to a degree)

Who can apply:  There are different entry requirements depending on the apprenticeship level:

A minimum of 5 GCSE’s grade A*-C (or 9-4 on the new grading system) or equivalent including Maths and English by the time this programme starts in September 2025

There may be more specific requirements for certain schemes. Some apprenticeships may require you to have studied a specific subject at school or college, for example. Any additional requirements like this will be made clear on the apprenticeship adverts when the schemes open.

Location: Hybrid - A blend of working from home and your nominated hub office, we have hubs in London, Bristol, Manchester and Oxford.

Transforming Lives Through Digital Innovation

At Jisc, a not-for-profit organisation, we believe in the power of education and research to improve lives, and we know that technology enhances these fields.

For more information please visit our website:  Jisc

Why Join Jisc?

Join Jisc and be part of a supportive environment where every voice is valued. We offer opportunities to explore new areas, acquire cutting-edge skills, and grow professionally. Our apprenticeships, starting in September 2025, have apprenticeship positions in digital learning design, AI and technology solutions, IT cloud and project management, network engineering, and cyber security. Whether you have a technical background or are looking to start a career in these fields, we’ll provide you with the tools you need to succeed.

At Jisc, we celebrate diversity and strive to be inclusive. We welcome all applicants who share our values and mission to improve lives through digital transformation.

“Starting as an apprentice has been an invaluable learning experience, teaching me so much in such a short time and providing me with a strong foundation and a deep understanding of HR practices, which I’ll carry forward in my career. I hope to continue my career alongside Jisc as I truly value its flexible, caring nature.”  Teegan Kirby HR Apprentice

About the role:

As a Digital learning and content apprentice, you will play a vital role in supporting the development and delivery of engaging digital learning content for our training programmes. You will work closely with our Senior digital learning and content developer, gaining hands-on experience in e-learning design, digital content creation, and user support.

Through this apprenticeship, you will learn how to manage learning platforms, create multimedia resources, and enhance learner experiences using innovative digital technologies. You will also undertake a structured apprenticeship programme to build your skills in digital learning design, ensuring a blend of real-world practice and theoretical knowledge. You will learn and implement pedagogical best practice during the creation of this content.

Responsibilities will include:

• Assisting with the administration and management of Jisc training's online course support platform, and supporting trainers in setting up virtual classrooms, updating course information, and managing course areas.
• Contributing to the creation of digital learning modules, animations, and interactive videos by supporting storyboarding and content design processes, working with Subject Matter Experts (SMEs) to transform complex information into user-friendly digital learning materials.
• Supporting the administration of Jisc training’s digital credentialing system and collaborating with colleagues to explore new opportunities for expanding the digital credentialing service.
• Providing administrative support for the scheduling, development, and facilitation of courses, helping manage project timelines, ensuring learning materials remain up-to-date and relevant, gathering feedback from SMEs and users for improvements.
• Assisting with research into new trends, tools, and methods for digital learning, helping identify opportunities for improving learner engagement and content delivery.
• Working closely with the senior developer, SMEs, trainers, and other departments to ensure all learning objectives are met, assisting in communicating content requirements and technical specifications with internal teams and external partners.

Key Skills and Experience: 

• A minimum of 5 GCSE’s grade A*-C (or 9-4 on the new grading system) or equivalent including Maths and English by the time this programme starts in September 2025
• Exposure to digital tools, e-learning authoring platforms, virtual learning environments (VLEs) and learning management systems (LMSs).
• Experience with e-learning authoring tools, online graphic design tools and video editing software platforms would be perfect. As would basic experience with multimedia tools or an interest in learning them.
• An understanding of AI prompt engineering and experience using generative AI content creation platforms.
• Basic IT literacy, with a keen interest in learning digital content creation tools and e-learning authoring platforms.
• Problem-solving abilities and a proactive attitude toward learning new technologies and methodologies.

Perks and Benefits:

Take a look at some of our fantastic benefits! More info can be found here 

• Hands-On Experience: Work on real projects.
• Mentorship and Support: One-on-one support from experienced professionals.
• Career Growth: Opportunities for advancement.
• Community: Join networks like Youth Network, LGBTQ+, Neurodiversity, Women's Network, and more.
• Flexible work pattern, which can adapt to suit your schedules and personal commitments
• 31 days annual leave (plus bank holidays) that includes an additional three closure days over Christmas  plus family friendly policies including enhanced parental, maternity and paternity leave and opportunity for career breaks
• Generous flexible pension schemes, Protection benefit – life cover
• Annual company performance award
• A range of wellbeing lifestyle benefits including company paid health care cash plan, employee assistance programme, mental health first aiders and support
• Allocated allowance of up to £250 to equip your home office
• Financial well-being support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your money
• The opportunity to donate to charity tax-free with our Payroll Giving benefit
• A wide range of discounts from retailers and big-name high-street stores
• Support your volunteering with up to 3 days volunteer leave
• Cycle to work scheme and eye care scheme including free eye test vouchers
• Employee recognition awards and travel loans
• A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning

Equality, diversity and inclusion:

At Jisc, we don’t look for ‘sameness’, but to truly include people who can add unique perspectives and experiences to our culture, and we are working hard to achieve progressive change. ‘Always inclusive’ is one of our six guiding principles which actively encourages us to bring our whole authentic selves to work. We believe that our commitment to equity, diversity and inclusion is fundamental to our success.

We work hard to create an equitable experience for our candidates and workforce which embraces all aspects of their identity including race and ethnicity, religion and belief, sex, gender identity, sexual orientation, trans identities, age, class, disability, neurodivergence, or veteran status.

Application process:

We want you to showcase your talent throughout the recruitment process. If you feel you can benefit from a reasonable adjustment or support to the way you work, or the way we work with you during this process, please speak with us and will try to accommodate requests as best we can.

Just so you know, applications open on 02/01/2025 and close 07/02/2025. 

The recruitment process involves the below:

• We receive your application and review it in line with our requirements for the role
• You will be notified via email if you have been either shortlisted or not eligible for the next stage
• A member of the Jisc Talent Acquisition team will be in touch to arrange an initial chat with you if shortlisted
• You will then be asked to record a short video responding to a choice of scenarios allowing us to get to know you better
• Thereafter you will be invited to an online interview with one of our line managers and a member of the Talent acquisition team or you will be contacted to advise you have not been selected
• We are hoping to complete all interviews by the end of April 2025, and will be in touch to present any offers of employment following your interview.

We would like to wish you the best of luck with your application.