International HR Operations Team Assistant

About MSI

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.

Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too. #

We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.

About the Role

The People & Culture Team Assistant is responsible for providing reliable end-to-end administrative support to the wider HR function, including the Recruitment and Learning & Development teams.

The People & Culture Team Assistant reports directly to the Associate Director of International HR Operations.

About You

For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.

This means that we will only accept applications from candidates who are unequivocally pro-choice.

Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.

We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.

We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.

To perform this role, you’ll need the following skills:

• Communication skills: The ability to communicate clearly, accurately and professionally, both verbally and in written form (fluency in English is required, French would also be desirable)
• Rapid learning & adaptability: The ability to learn new skills quickly and independently, and seamlessly adapt to new processes, systems etc.
• Accuracy skills: The ability to carry out tasks accurately and with excellent attention to detail.
• Microsoft Package: The ability to utilise Word, Excel, PowerPoint, SharePoint etc. effectively and independently
• Demand Management & Organisation: The ability to manage a high volume of varied demands, prioritising and planning effectively to ensure a consistent speed and quality of service.
• Confidentiality: The ability to manage confidential information with integrity and discretion, applying strong judgement and ethical practice.

To perform this role, you’ll need the following experience:

• Proven experience of using Microsoft package features, including the regular use of Word, Excel, PowerPoint and SharePoint
• Previous experience of providing comprehensive administrative support to a busy HR and/or Recruitment Team
• Proven experience of successfully working to tight deadlines
• Proven experience of managing a high volume of diverse cases
• Proven experience of regularly using an HRIS such as Ceridian/Dayforce

Please click here to view the job framework

Location:  London Support Office (hybrid working - 2 office days per week)

Full-time: 35 hours a week, Monday to Friday.

Contract type: Permanent, full time

Salary: £24,975 - £31,213 per annum for UK based candidates. Discretionary bonus + benefits. 

Salary band: BG 5

Closing date: 13^th November 2024 (midnight GMT). Interviews may take place before this date for exceptional candidates.

For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.