Store Manager

From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we're New Look.
 

Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one.

The Store:

As our Kings Heath Store Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed. 

You'll have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. Don't miss this chance to shape the future of fashion.

The Role:

In your high street store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results…whilst having fun along the way!

You will be fully accountable for the your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win!

In your role as a store manager, you will be at the forefront of creating a customer-obsessed atmosphere that prioritises excellent service and unique shopping experiences. Your genuine approach will help customers express their individuality, personality, and style through fashion, making each visit to the store memorable.

About you:

• You have previous store/deputy management experience
• You have a track record of effectively leading and managing a team
• You identify yourself as a New Look brand adorer
• You have a history of delivering and exceeding KPI’s and key objectives
• Commercial acumen
• Excellent communication and interpersonal skills to engage with customers and provide exceptional service.
• Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently.

Why New Look? 

The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks … 

👗       You’ll *love* our generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members! 

🛍         Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway. 

💰        Plan for you retirement while you work with our contributory private pension scheme. 

💰        We’re all about celebrating our success, so we have a performance-related retail management bonus scheme.   

🧸       Our family-friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave. 

👩🏻‍⚕️     Claim money back towards the cost of medical care that you pay for yourself and your children with our healthcare cash plan, paid for by us. 

🚲        Do your bit for the environment and save money with our Cycle2Work scheme. 

👩‍👩‍👧‍👦         All employees are covered by our life assurance policy from day one. 

❤           We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust 

Please note – these benefits and perks are non-contractual and may be changed from time to time. 

Apply now to find out more! 

We pride ourselves on being a flexible employer. Although this is a full-time role, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.