Deputy Manager - Hemel Hempstead

From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we're New Look. 

Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one. 

It's a busy and exciting time for the brand and we’re on the hunt for a Deputy Manager to join our growing Hemel Hempstead team. 

The Store:

We are looking for a skilled and talented Deputy Manager to lead a team in our Hemel Hempstead Store.

As our Deputy Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed, while also being dedicated to curating a unique and stylish store for fashion-forward individuals while bringing expectational customer service to our customers. Our store is a destination for trendsetters seeking the latest fashion must-haves.

The Role:

In your shopping centre store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results…whilst having fun along the way!

You will be fully accountable for the your store performance, by working alongside your Territory Leader and Visual Coach to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win!

In our shopping centre store, our goal is to lead a team that embodies a customer-obsessed culture. We'll work together to craft an authentic shopping experience that empowers our customers to express their individuality, personality, and unique style through fashion. Will foster a team environment where we support each other, celebrate our successes, and continuously strive to deliver outstanding results—all while having fun and creating memorable moments for our customers along the way!

About you:

• You have previous large store management experience
• You have a track record of effectively leading and managing a team
• You identify yourself as a New Look brand adorer
• You have a history of delivering and exceeding KPI’s and key objectives
• Commercial acumen
• Good understand of P and L and compliance reporting
• Excellent communication and interpersonal skills.

Why New Look? 

The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks … 

… 

👗    You’ll *love* our generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members! 

🛍      Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway. 

💰    Plan for you retirement while you work with our contributory private pension scheme. 

💰     We’re all about celebrating our success, so we have a performance-related retail management bonus scheme. 

🧸     Our family-friendly policies include enhanced maternity, paternity and adoption leave, and share parental leave. 

🚲     Do your bit for the environment and save money with our Cycle2Work scheme. 

👩‍👩‍👧‍👦      All employees are covered by our life assurance policy from day one. 

❤       We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust 

Please note – these benefits and perks are non-contractual and may be changed from time to time. 

Apply now to find out more! 

We pride ourselves on being a flexible employer. Although this is a full-time role, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.