Records Administrator

Records Administrator

Sunderland - (SR3 3XW)

Salary: £23,700 per annum, Onsite parking, Flexible Benefits

Freedom Group is currently recruiting for a Records Administrator to join our Safe Dig team in Birmingham. The administrator will be responsible for the delivery of Utility Records packs for planned and emergency works and civils schemes, for both Internal and External clients. The post holder must ensure the packs are delivered on programme and to the required quality. This will involve carrying out a number of different utility searches, via e-mail and the internet, and providing a consolidated report of any findings.

This is full time position working Monday to Friday 09:00 – 17:00 based at our Sunderland office (SR3 3XW) we do offer hybrid working in this role ( 3 Office, 2 Home, once trained up)

Please note you will have to spend the first 2 weeks in our Birmingham Office for Training, Travel and Accommodation will be provided

Responsibilities:

• Manage requests for Utility Records packs from Internal and External clients
• Liaise with various clients and providers to obtain relevant record information in a timely manner.
• Data Input onto Project Status spreadsheet in Excel
• Requesting Purchase Order Numbers from External Clients
• Help maintain Project Status to ensure proactive invoicing to External clients and collection of IDT’s from Internal clients

Applicants require:

• Excellent customer service and communication skills
• Strong IT skills in particular use of the MS Office package
• Previous experience within a similar role or in the utilities sector would be beneficial.

Benefits:

We're always evolving our benefits to ensure we're attracting and retaining great people.  Some of what you can expect includes: 

• 20 Days Holiday + Bank Holidays with an option to Buy/Sell additional days
• Pension with a leading provider and up to employer contribution
• Personal Wellbeing and Volunteer Days
• Private Medical Insurance
• Life Assurance
• Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice)
• Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes.

Next Steps: 

As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation.  

We’ll do our best to outline the recruitment process to you ahead of timewith plenty of notice.If you require any accommodations to participatein the application or interview process, please let us know and we will work with you to ensure your needs are met. 

About Us 

Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training.  

You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual.

Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be