Administrator

Administrator   

Dewsbury or Dunnington 

Permanent  

Interviews will be taking place in Dunnington on Wednesday 30th April and in Dewsbury on Friday 2nd May.  

Working hours: Mon-Fri 8.30am - 4.40pm  

Summary 

Our client, an electricity distribution company is looking for a proficient Administrator to join their Wayleave Department. The successful candidate will form part of a busy team who are responsible for the maintenance and processing of new and existing consents for over 60,000+ landowners and for delivering high quality customer service to both internal and external customers. The role is an excellent development opportunity and has a pay-point based framework which is linked to competence, performance, knowledge & experience, which is measured against set criteria. This allows the successful candidate the opportunity to be rewarded for continuous improvement and great performance.

Some of the key deliverables of the role will include:

• Being responsible for acquiring simple wayleave consents, payment re-assessments, and simple planning submissions, as well as completion of work-flow management tasks. Environmental and landowner searches are required for numerous projects, along with the processing of land damage and compensation claims.
• You will be required to support the Wayleave Officers by speaking to their customers and landowners about the progress of new connections and land rights
• Dealing with multiple enquiries each day from Landowners, Agents, Solicitors, Developers, Local Authorities and Engineers relating to our existing consents and current projects
• Answering customer/landowner telephone & e-mail enquiries
• Completing simple legal agreements and compensation payments – Training will be given
• Completing landownership and environmental searches – Training will be given 

What we’re looking for: 

Interviews will be taking place in Dunnington on 30th April and in Dewsbury on Friday 2nd May. Please only apply if you able to attend on this day between the hours of 0930 to 1600. 

• Proven experience as an Administrator 
• Solid experience of working in an administrative or customer service arena
• Ability to problem solve, prioritise requests
• Thrive under pressure and with the utmost regard for customer service 
• Competent in the use of Microsoft Word, Excel
• Excellent communication & Customer Service
• Attention to detail, highly organised and analytical

Desirable Requirements 

• Previous Customer Service knowledge and experience
• Experience of the legal system
• Ability to handle multiple enquiries 

Benefits: 

We're always evolving our benefits to ensure we're attracting and retaining great people.  Some of what you can expect includes:  

• 23 Days Holidays plus Stats
• Pension with a leading provider and employer contribution
• Personal Wellbeing and Volunteer Days
• Private Medical Insurance
• Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice)
• Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes.
• Personal development programme