Data Maintenance Associate

Job Title                     Data Maintenance Associate          

Function:                   Data & Technology

Location:                    Leeds/Nottingham/Alfreton/Hybrid

Contract type:           Permanent

Salary:                        £24,759 with potential to rise to £27,510 over 3 years

Closing Date:            Thursday 19^th December 2024

NHS Supply Chain currently has an opportunity for a Data Maintenance Associate to join our team during an exciting period of transformation, working to make it easier for the NHS to put patients first.

We are seeking an experienced Data Maintenance Associate who will be responsible for updating various data fields in NHS Supply Chain systems including but not limited to contract, supplier, and product data. The team supports the business’s contract launch and customer opportunities pipelines, and the Data Maintenance Team Lead coordinates activities to ensure that timelines are met, and any challenges escalated.

Every day you will … 

• Conduct data entry into company systems, and review and verify the information to ensure accuracy and accessibility.
• Develop a working knowledge of policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards.
• Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching.
• Maintain accurate and timely records of actions and activities or case notes, by well-defined processes and requirements, so that information is accessible and auditable.
• Respond to basic and advanced customer issues and complaints; escalate appropriately.
• Contribute to reviewing existing operations in own area of work, and support in generating new ideas to assist in identifying continuous improvements.
• Produce accurate reports for others by collecting data from a variety of standard sources and inputting it into standard formats.
• Use data management systems to access specific information as and when required.

What can we offer you?

We want to reward you for your passion, enthusiasm, and hard work so we offer much more than a competitive salary:

• Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely.  
• We recognise our employees' hard work and contributions with annual bonus schemes, long service, and VIP colleagues awards. 
• 27 days holiday plus bank holidays, with the option to purchase an additional 5 days.
• We are dedicated to your development, through in-house training, support, and access to external qualifications to maximise your potential.
• A focus on your well-being offering 1 day of paid well-being leave and free access to the 24/7 Employee Assistance Programme
• Generous pension scheme (with us contributing 12% when you contribute 6%)
• Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you.
• 2 days of paid volunteering leave allowing you to give back to your community. 
• Access to many discounts from the Blue Light Card to NHS Discounts.

NHS Supply Chain, who are we?

Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales.

We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations. Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care.

What skills will help you thrive in this role?

• Previous experience in a similar role is desirable.

• Educated to GCSE Level
• IT Skills including MS Excel
• High level of accuracy
• Well organized, structured, and methodical approach to work

Want to develop your career with the NHS Supply Chain? Then apply below or reach out for an informal discussion about the role in confidence by emailing us at Careers@supplychain.nhs.uk 

Our Inclusive Commitment

At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued, but celebrated, giving everyone the opportunity to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn’t match perfectly with the job advert, we encourage you to still apply.

Struggling to complete our application form, and require additional support? Reach out to our Talent Acquisition team at careers@supplychain.nhs.uk who will be happy to help you with alternative ways to apply.