SOT - Assistant Depot Manager

Job Title:         Assistant Depot Manager  

Reports to: Area Depot Manager

Department:      Distribution - Talke

Business unit:        NVS

Main purpose of the role

To assist in the management of day to day operations of the distribution depot and delivery fleet, including the sample collection service and any 3PL warehouse duties where applicable.

Core role accountabilities:Principal tasks and responsibilities

1. Assist in the management of the day to day Operation

• Lead a team of designated delivery drivers with the support of a Lead Driver.
• Assist to provide first line management of the drivers and Lead Driver and manage performance and conduct of the depot staff.
• Efficient co-ordination and planning of manpower within the depot.
• Ensure the depot process for all delivery / products are followed
• Ensure that all depot staff are trained correctly in accordance with GDP guidelines and Company Procedures.
• Work closely with the Area Depot Manger and HR department to ensure that Company Policies and Procedures are adhered to.
• Use vehicle tracking and vehicle temperature monitoring tools to ensure vehicle fridge and load compartments are running within compliant temperature ranges.
• Liaise with customer services and deal with delivery issues and concerns quickly and efficiently.
  • Ensure the depot/vehicles are maintained and cleaned to the standard expected by NVS and arrange/request repair as and when needed.
  • Assist in the management of depot staffing levels/sickness/absence/recruitment.
  • Undertake such other duties as may be reasonably required for the effective operation and function of the depot – including any 3PL activities.

2. Administration

• Update daily / weekly / monthly management reports and KPI’s as there is a responsibility for the overall performance of the depot in ensuring that targets are achieved in line with strategic business needs.
• Undertake conduct and capability investigations as required

3. Communication

• Liaise with other departments and managers in relation to delivery issues etc, to ensure efficient service is provided at all times
• Communicate issues affecting the performance of the depot to the Area Depot Manger, Regional Distribution Manger, and Transport Operations Manager as required

4. Health & Safety

• Ensure Health & Safety compliance at all times including wearing of any PPE required or supplied
• Promote Health & Safety awareness throughout the depot environment
• Be aware of relevant Risk Assessments and Fire Assessments

5. Other Duties

• Be aware of and follow Company Standard Operating Procedures
• Report to operational management any matters adversely affecting the protection of the company’s fleet, deliveries and customer base.
• Assist, when required, with other functions within the Operation, including covering the Area Depot Manager when absent and covering van routes if needed.
• Ad hoc tasks as requested by management.

Personal attributes:Qualifications, experience, skills, knowledge and competencies required to fulfil the role

• Hard working and reliable
• Assist to maintain a happy, cohesive and motivated team
• Excellent communication, planning and organisational skills
• PC literate
• A strong customer focus
• An ability to prioritise and work compliantly under pressure in a fast paced environment
• A high level of integrity with a willingness to take ownership and responsibility

• Proven managerial and leadership experience, preferably within the wholesale sector
• Experience of distribution and logistics, preferably exprience of controlling a fleet of vans