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Job Title: Customer Service Representative Location: Liverpool - Mersey Chambers with Hybrid Working Salary: £24,255 - £25,876, plus up to £2,000 performance-related bonus Working Hours: Hybrid model with a minimum of 3 days in the office (but your welcome to come in more often if you wish!) including work-life balance meets flexibility with three rotating shift patterns Early Shift: 08:00am – 16:30pm Mid Shift: 09:00am – 17:30pm Late Shift: 11:00am – 19:30pm An Exciting Opportunity to Kicks ...Read more about Customer Service RepresentativeMore
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Role: Driver Success Team Agent Location: Liverpool, Hybrid Salary: £24,255 - £25,876 Plus up to£2,000 performance related bonus per annum, once established within your role. Working hours: 37.5 hours a week between 8:00am and 19.30pm on a three-week rolling rota from Monday to Friday and this will include 1 in 3 Saturdays between the hours of 9.00am and 17.30pm only. As part of the Driver Success Team (DST), you will provide critical and educational intervention for customers, coaching them on ...Read more about Driver Success Team AgentMore
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Role: Branch Manager Location: East London (E1) Sector: Insurance (3 years’ experience in sector required) Salary: £37,500 + £4000 Performance related bonus per annum (Paid Quarterly) About the Role: Join our Retail Branch Network as a Branch Manager, where you'll lead your team to deliver exceptional service and achieve branch targets. Your leadership will be pivotal in driving performance, managing day-to-day operations, and fostering a culture of continuous improvement. What you will be do ...Read more about Branch ManagerMore
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Reporting to the Mitigation Operational Team Leader, as a Motor Claims Handler you will mitigate indemnity spend of Third Party Credit Hire and Property Damages claims by pro-actively managing a portfolio of motor claims from allocation through to settlement. This individual will also monitor claims involving credit hire, ensuring all actions are taken to mitigate our exposure, including identifying cases where we can intervene and settle the third party’s claim direct to reduce overall hire dur ...Read more about Motor Claims HandlerMore
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We are recruiting for a diligent and determined individual to join us as a Fire and Theft Claims Handler! In the role, you will report into the First Party Claims Manager and work as part of a customer-focused team, proactively managing your own portfolio of fire and theft claims through to settlement. You will complete thorough indemnity investigations on all cases, working closely with the In-house Engineers to guarantee a fair settlement with the policyholder, ensuring that all validated cl ...Read more about Fire and Theft Claims HandlerMore
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When you join the PI team you will proactively manage a portfolio of motor claims. This will be predominantly Third Party Personal Injury Claims (Portal and Non Portal) but with some exposure also to out of jurisdiction claims Property Damage, Credit Hire and Accident Damage from infancy through to settlement.You will also provide technical support and guidance to less experienced claims handlers and be available to act as a referral point. You will be responsible to ensure indemnity spend is mi ...Read more about Third Party Personal Injury HandlerMore
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As a Technical Personal Injury Claims Handler, you will proactively manage a caseload of Technically complex personal injury claims falling under the intermediate track arena and between the value of 50k-100k. This will also include litigated claims, within the Haven Delegated Authority Agreement, referral process and reinsurance treaty requirements. You will also provide technical support and guidance to less experienced claims handlers and be available to offer training and act as a referra ...Read more about Technical Personal Injury Claims HandlerMore
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Role: Renewals Agent Location: Formby Working hours: 37.5 hours per week Rota: 3-week rolling 8:00am – 20:00pm (1 in 3 Saturdays 9:00am – 12:30pm) Salary: £24,255 to £25,876 plus up to £2,000 performance related bonus per annum The Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Taxi Renewals Agent position will demand the very best of your sales ...Read more about Renewals AgentMore
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In the role of Non-report Claims Handler, you will be able to demonstrate your claims handling skills by proactively managing and tracking several claims. You will be a confident communicator on an off the phone which will require you to resolve claims in a timely manner to maximise efficiency. You will be to use your time effectively to be able to investigate and identify and raise any fraud concerns whilst also being able to meet deadlines. Role: Claims Handler (non report) Location: Liver ...Read more about Claims HandlerMore
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As a Claims Complaints Handler you will be responsible for managing and resolving a portfolio of customer complaints related to motor insurance claims in line with Consumer Duty, delivering high levels of customer satisfaction and maintaining the reputation of our company. Job title: Claims Complaints Handler Location: Liverpool or Sevenoaks Working hours: Monday to Friday, 37.5 hours a week, between 8:30am to 5pm Salary: Starting salary between £25,000-£32,500 DOE, plus an achievable annual b ...Read more about Claims Complaints HandlerMore
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We are seeking an Operational Team Leader within the Personal Injury Technical Claims team to be a pro-active thinker who is highly motivated and leads from front. Leading a team of experienced Third Party Personal Injury Handlers to achieve first class quality and technical claims handling. You will drive our culture of openness and hold responsibility for the development and people management aspects of your team. Role: Operational Team Leader (Personal Injury)Location: Liverpool with hyb ...Read more about Personal Injury Operational Team LeaderMore
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Acorn Insurance are looking for Motor Third Property Damage Handlers to join our expanding Claims Team. This is an excellent opportunity to be part of a busy and thriving department and join us on our journey to be market leaders. Experience dealing with Defendant Third Party Insurance Claims is preferred. The successful candidate will effectively manage a portfolio of motor Insurance claims with a combined value of more than £1million. You will be provided with continuous development to hel ...Read more about Third Party Property Damage - Claims HandlerMore
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Reporting to the Mitigation Operational Team Leader, the Credit Hire Handler will mitigate indemnity spend of Third Party Credit Hire and Property Damages claims by pro-actively managing a portfolio of motor claims from allocation through to settlement. This individual will also monitor claims involving credit hire, ensuring all actions are taken to mitigate our exposure, including identifying cases where we can intervene and settle the third party’s claim direct to reduce overall hire duration. ...Read more about Credit Hire HandlerMore
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Reporting to the Mitigation Operational Team Leader, the Credit Hire Handler will mitigate indemnity spend of Third Party Credit Hire and Property Damages claims by pro-actively managing a portfolio of motor claims from allocation through to settlement. This individual will also monitor claims involving credit hire, ensuring all actions are taken to mitigate our exposure, including identifying cases where we can intervene and settle the third party’s claim direct to reduce overall hire duration. ...Read more about Credit Hire HandlerMore
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Job Title: Customer Service Representative Location: Formby Salary: £24,255 - £25,876, plus up to £2,000 performance-related bonus Working Hours:37.5 hours per week, Monday to Friday 09:00am – 17:30pm, 1 in 3 Saturdays 09:00am – 12:30pm An Exciting Opportunity to Kickstart Your Career in Insurance! Are you ready to join an amazing team where every day brings a new challenge and opportunity to grow? This is more than just a job – it’s your chance to build a career, develop your skills, and be pa ...Read more about Customer Service RepresentativeMore
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Are you looking to embark on a journey as a Claims Handler?We have opportunities to be part of fast paced and energetic teams within our first and third party Claims departments. We are looking for people with excellent customer service and resolution skills, who will treat our customer fairly with empathy and respect.You will focus on what matters most to the customer, consider the commercials when either resolving calls, settling claims or managing portfolios and role model a ‘quality comes fi ...Read more about Claims HandlersMore
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Job Title: Customer Service Representative Location: Liverpool - Mersey Chambers with Hybrid Working Salary: £24,255 - £25,876, plus up to £2,000 performance-related bonus Working Hours: Hybrid model with a minimum of 3 days in the office (but your welcome to come in more often if you wish!) including work-life balance meets flexibility with three rotating shift patterns Early Shift: 8:00am – 16:30pm Mid Shift: 9:00am – 17:30pm Late Shift: 11:00am – 19:30pm An Exciting Opportunity to Kicksta ...Read more about Customer Service RepresentativeMore
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Role: Renewals Agent Location: Liverpool, Hybrid Working hours: 37.5 hours per week 09:00am – 17:30pm, 1 in 3 Saturdays 09:00am – 17:30pm Salary: £24,255 - £25,876 plus up to £2,000 performance related bonus per annum The Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Renewals Agent position will demand the very best of your sales and customer ...Read more about Renewals AgentMore
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The Acorn Group are looking for a highly skilled, experienced Backend developer to join our team. We are looking for a developer that has experience developing scalable applications using the latest .Net Technologies. You will have the chance to work on complex projects involving large datasets, message bus architectures, and streaming large sets of data. Job Title: Senior Backend Developer Salary: Up to £75,000 depending on experience Location: Liverpool City Centre, Hybrid working available ...Read more about Senior Backend DeveloperMore
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The Acorn Group are looking for an innovative, experienced developer who has at least 5 years full-time commercial experience developing front end systems in React, React_Native, NextJS and Typescript, to join our Frontend Development team providing solutions across a range of products in vertical business workstreams. Job Title: Senior Frontend Developer Salary: Up to £75,000 depending on experience Location: Liverpool City Centre, Hybrid working available Working Hours: 37.5 hours per week, ...Read more about Senior Front End DeveloperMore
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Role: Sales Agent Salary: £24,255 to £25,876 Plus up to £2,000 performance related bonus per annum, once established within your role. Location: East London (E1) Working hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday. The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, inbound sales environment where teamwork and positivity are part of the company culture. The Insurance Sales Agent position will demand the very best of yo ...Read more about Sales AgentMore
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Role: Household Sales & Renewals Agent Location: Liverpool, Hybrid Salary: £24,255 to £25,876 Plus up to £2,000 performance related bonus per annum Working hours: 37.5 hours per week: Monday to Friday 09:00am – 17:30pm What you will be doing: Providing customers with bespoke insurance quotations, tailoring products to individuals needs Dealing with both existing and new customers Retaining existing clients Upselling additional products Always providing Excellent customer service Reporting to ...Read more about Sales & Renewals AgentMore
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We are currently recruiting a Motor Claims Handler to join the Fleet and Specialist product team. This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal). You will be providing exceptional level of service and relationship management to our Fleet customers. Role: Moto ...Read more about Motor Claims HandlerMore
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We are currently recruiting a Senior Claims Handler to join the Fleet and Specialist product team. This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal). You will be providing exceptional level of service and relationship management to our Fleet customers. Role: Sen ...Read more about Senior Claims HandlerMore
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As a Claims Desktop Motor Engineer, you will be able to assess prospects of repair v total loss utilising engineering tools available in accordance with guidelines and procedures, taking commercial decision making into account. You will also be able to mitigate ancillary claim spend on hire, storage and recovery charges. You will provide accurate assessments of repair cost by authorising repairs and supervising the prompt payment of accounts within established guideline and procedures. Role: Cl ...Read more about Claims Desktop Motor EngineerMore