About the Role:

• CSR role will require the candidate to undertake a variety of tasks such as support employment offer making and onboarding of employees, contract extensions/termination, salary revisions based on hikes.
• A coordinator must be an excellent communicator, able to foster relationships with internal stakeholders, employees and candidates

What You Will Do

• Facilitate the onboarding, extensions, and offboarding processes for contingent workers, including securing contingent worker employment documentation and facilitating the background check process.
• Provide support as needed to contingent workers, our staffing supplier partners, and client managers.  This includes responding to inquiries, basic issue resolution, and securing timecard submittals and approvals.
• Prepare, review, and deliver a variety of reports for both internal and external stakeholders.
• Partner with the internal Magnit Client Services team to maintain Standard Operating Procedure (SOP) documentation in a way that ensures processes are documented for both personal use and cross coverage as needed.
• Act as a partner to Client Services team by actively participating in check-in discussions to further develop understanding on how to best provide the level of support required by the client.
• Develop proficiency within the respective client Vendor Management System (VMS) that includes updating and maintaining data to ensure accurate records are maintained such as worker extensions, pay/ bill rate adjustments, cost center updates, etc.
• Consistently evaluate regular processes for opportunities to implement efficiencies, which will reduce time spent and ensure adequate controls are in place to support future growth, accuracy, and sustainability.
• Manage client related processes to ensure client SLAs and internal department SLAs/ deadlines are consistently met.
• Act as an initial point of contact with contingent workers to address issues and refer/ escalate to the appropriate contact/ department within the Magnit organization as needed.
• Support department wide initiatives, projects, or ad hoc client needs as requested.

What you’ll need:

• Bachelor’s Degree 
• Good communication & interpersonal skills