Magnit has several openings for Client Payroll Operations Analyst located in our Bangalore, Karnataka India Office

About the Role

In this role, one of your key objectives in supporting our high-volume processing is to improve accuracy and increase efficiency. We welcome your ideas and you will use your well-rounded problem-solving skills to creatively address employee questions. You will collaborate within our department and other departments to foster an environment in which continuous improvement is the standard. You have the freedom to provide the expert support that makes our solutions stand out in an increasingly competitive global marketplace.

Department Information

The Client Payroll Operations (CPO) Team is a dynamic, high-energy team which provides top-tier contingent workforce payroll processing and support to Magnit field services teams working at top name companies around the globe. The CPO team works cross-functionally with internal partners including billing, finance, HR, training, and client services (CS) to ensure transactions are processed accurately, timely, and in compliance with FLSA, state and international regulatory requirements. If you are a customer service-oriented team player at heart, with keen attention to detail and a passion for problem solving, there’s no better place for you than on the CPO team! 

What You Will Do

• Be a subject matter expert in the day-to-day functions of CPO including but not limited to: weekly timecard reconciliation, processing of US and Canadian payroll, FLSA compliance, rate changes, advances/arrears, manual paychecks, wage move adjustment and W-2C processing.
• Use existing audit controls and best payroll practices to ensure accurate payroll processing.
• Adhere to SLA’s tied to ticket research and resolution.
• Review payroll inputs from various internal sources, to ensure accurate payroll processing for multiple payrolls.
• Data entry into the payroll system and Magnit VMS
• Use critical thinking skills to provide on-going research, resolution of payroll related items and Client issues.

What You Will Need

• 2-3 years of work experience in a payroll role highly focused on providing high level of customer service. 
• Cross-functional collaboration and build partnerships with key stakeholders. 
• Knowledge of file feeds, third party integrations, mapping payroll systems
• Experienced with payroll processing systems, preferably large-scale ERP. Experience with processing payroll in Dayforce and/or PeopleSoft preferred.
• Ability to proactively troubleshoot and critically think to resolve customer complaints using creative and pre-defined solutions.
• Strong organizational skills including the ability to multi-task, set priorities, and follow up in a timely manner. 
• US and/or Canadian Payroll Certifications preferred, including: PayrollOrg Fundamental Payroll Certification (FPC), US Certified Payroll Professional (CPP), or Canada Payroll Compliance Professional (PCP) designations. 
• Bachelor's degree preferred.