Project Manager

Purpose of the Job

Reporting directly to the Account Manager and Director, the Project Manager serves as the primary supplier contact, coordinating with global stakeholders to deliver exceptional project planning, production management, and quality assurance for retail fixtures/concepts; this role demands a highly organized individual with excellent communication, planning, and negotiation skills to ensure client standards are met through effective supplier and internal team coordination.

Key Responsibilities

• Project management – new product development, be responsible for the project schedule and potentially coordinate logistics and installation, etc.
• Supplier management – develop and maintain strong relationships with all suppliers 
• Production Coordination – Plan & track all supplier production and set priorities accordingly.
• Concept knowledge – knowing the categories of articles, understanding compatibility, keep track of technical drawings and engineering updates.
• Quality Control – Work and Plan with the support of Quality Managers on QC inspections on the supplier’s site 
• Regularly report on project status and project-specific issues quickly and with proposed solutions. 
• Work closely with the internal team members (designers, CAD engineers, other production managers, quality inspectors, other project managers, logistic managers, and finance department) 
• Keep Project records –  in ERP and on the server - bill of materials, POs, invoices, etc.
• Claims – Manage all claims of non-compliant, damaged, or missing articles
• KPI’s tracking and reporting.
• Identify and solve issues with effective solutions and flawlessly exceed client expectations.
• Ensure internal processes are adhered to.

Knowledge, Skills + Experience

• Strong project management skills: outstanding organizational and planning skills, ability to juggle multiple projects, coordination of team members, great attention to detail and follow-through, ability to multi-task and consistently meet deadlines.
• Delivers clear, concise, and well-structured written and oral communication
• Good understanding of technical drawings. 
• Good knowledge of our industry including materials, production processes, retail environments, etc.
• Able to learn fast specifics about our industry including building and production materials, production processes, fit out, and retail environments
• 5 years of experience expected - in project management, production management, retail development, Interior design
• Demonstrate a commitment to quality and operational excellence 
• Identify opportunities for continuous improvement 
• Solution oriented
• Previous experience working in Retail Store Development, Retail Fixtures and Fittings 

• Retail store fixture production experience, experience working with brands and or agencies
• Knowledge of quality assurance and control 
• 5+ years of Project Management or Production management 
• Excellent written and verbal communication skills in English and Hindi
•   Proficient with Microsoft Word, Excel, and PowerPoint
• Proficiency with Solid work and CAD

• Organized, efficient, and goal-oriented
• Ability to multi-task many things at once without losing focus and control

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