Client Care Coordinator

📍 Location: Reading and Chesham

📝 Contract Type: Permanent

⌚ Hours: Full time, 37.5 hours per week

💰 Salary: £25,059.10 - £27,565.01 (depending on experience and skills)

Be the welcoming voice and guiding hand that empowers our clients on their journey to informed, compassionate care

Join our team as the first point of contact for our clients, where you'll handle a variety of administrative tasks including phone consultations, data processing, and reception duties to ensure seamless client care. You'll have the opportunity to interact with clients both in person and over the phone, providing essential support and guidance throughout their journey.

Join a supportive team, empowering clients with informed choices

In addition to working in a friendly and supportive environment alongside clinical and non-clinical colleagues, you’ll play a key role in helping clients make informed reproductive choices. Prior experience in healthcare is desirable, though not essential, as we offer comprehensive training in our Oxford Regional Treatment Centre to get you fully up to speed.

Candidates must be able to drive, as this role requires travel between our centres in Reading and Chesham. If you’re eager to apply your administrative skills in a meaningful way, we’d love to hear from you!

For more information on the role, please refer to the following job description: https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Client-Care-Coordinator.pdf

What’s in it for you?

In addition to a competitive salary and a supportive work environment, we offer an impressive benefits package that goes beyond the basics:

• Financial Reward: Take advantage of any travel outside of your base location being reimbursed, up to 5% employer pension contribution, and thousands of perks through Blue Light card.
• Career Development: Diverse opportunities for training outside of your job role such as Mental Health First Aider, opportunities for accredited apprenticeship programs, and potential for career progression.
• Health and Wellness: Access to a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.
• Work-Life Balance: Enjoy a flexible schedule, a Birthday Bonus day off, and competitive family-friendly benefits.