About the Role

•        The ESS Vendor Management Specialist is responsible for maintaining relationships with all operational vendors; identifying and validating new vendors; and seeking to identify turnaround time and cost savings opportunities across all vendor partnerships

What You Will Do

Vendor Relationships:

• Primary point of contact for all platform vendors
• Ensuring multiple contacts are available for all counties in case coverage changes are required
• Assist sales and product teams with any new vendor development needs

Cost:

• Ensure and track cost savings by continually monitoring for new/improved vendors and access opportunities
• Review and approve vendor invoices, escalating as needed

Quality:

• Audit vendor results for accuracy and consistency with other available sources
• Provide feedback of service to vendors and notify them of potential changes
• Monitor time to completion for all vendor items, prioritizing late searches
• Partner with quality team on any dispute or recheck concerns where vendors are involved