Manager, Financial Operations

Magnit is hiring for several Financial Operations Managers located onsite in our Vadodara, Gujarat India office. 

About The Role: 

As the Financial Operations Manager, you will be responsible for leading and overseeing the financial operations team, ensuring the timely and accurate delivery of all financial services. Your role will involve managing end-to-end processes related to invoicing, accounts receivable, and reconciliations while continuously driving improvements in operational efficiency and client satisfaction. You will mentor, guide, and develop a team of analysts to deliver high-quality financial solutions and support business goals effectively.

What You Will Do

• Team Leadership & Collaboration:
• Lead and manage the Financial Operations team, ensuring they meet performance goals, maintain quality standards, and support the timely completion of all deliverables.
• Partner with cross-functional teams, including finance, client services, and operations, to address and resolve issues, ensuring operational objectives are consistently met.
• Serve as the key point of contact for team members, providing guidance and support for their daily tasks and professional development.
• Strategic Oversight of Financial Operations:
• Oversee the end-to-end accounts receivable process, ensuring the team processes invoices accurately and efficiently while adhering to client agreements and internal policies.
• Monitor outstanding invoices, proactively follow up with clients, and ensure the timely collection of payments.
• Manage the reconciliation process between VMS and ERP systems (PeopleSoft), ensuring data integrity and resolving discrepancies as they arise.
• Lead the preparation of financial reports, including aging reports and outstanding payment reports, and present findings to senior management.
• Process Improvement & Operational Efficiency:
• Drive the continuous improvement of financial operations by identifying opportunities to streamline processes, reduce manual effort, and enhance accuracy.
• Collaborate with senior leaders to develop and implement strategies that improve operational efficiency, optimize workflows, and support future business growth.
• Evaluate existing procedures and implement best practices to ensure robust financial controls, scalability, and long-term sustainability.
• Client Relationship Management:
• Act as a liaison with clients to address billing inquiries, resolve discrepancies, and manage disputes, ensuring a positive client experience.
• Develop and maintain strong relationships with key stakeholders, working proactively to prevent issues and ensuring client satisfaction.
• Oversee the development and delivery of clear, concise process documentation and governance standards for clients, ensuring compliance with KPIs and service level agreements.
• Financial Reporting & Analysis:
• Lead the preparation of monthly, quarterly, and year-end financial reports, including detailed analysis of accounts receivable, collection trends, and overdue balances.
• Provide insights to leadership on ways to improve cash flow, reduce overdue balances, and enhance the efficiency of collection processes.
• Oversee month-end and year-end closing activities, ensuring accurate and timely reporting in accordance with accounting standards.
• Cross-Functional Collaboration & Mentorship:
• Mentor and develop Financial Operations Analysts, ensuring their professional growth while optimizing their performance and daily processes.
• Foster a collaborative environment where team members can share knowledge, identify challenges, and work together to solve complex issues.
• Collaborate with internal stakeholders to support key initiatives, identifying process inefficiencies, and working to develop and implement solutions.

• Client Deliverables & Troubleshooting:
• Oversee and guide the team in troubleshooting and resolving client application issues, ensuring that Magnit and client applications are aligned and deliverables are met.
• Ensure excellent customer service and prompt issue resolution for internal teams and external clients, maintaining a high level of client satisfaction.
• Governance & Compliance:
• Take ownership of developing and managing client-facing process documentation, ensuring it is aligned with company governance policies and performance metrics.
• Regularly assess and update procedures and documentation to reflect changes in business requirements, ensuring compliance with both internal and external regulations.
• Lead efforts to track and report on Key Performance Indicators (KPIs), working with leadership to ensure the team meets or exceeds performance goals.

What You Will Need: 

• Bachelor’s degree in Finance, Accounting, or related field. MBA or relevant certification preferred.
• Proven experience in financial operations, with at least 8+ years in an analytical or management role, preferably within a fast-paced, service-oriented environment.
• In-depth knowledge of Vendor Management Systems (VMS), ERP systems (PeopleSoft), and advanced Excel.
• Strong leadership and team management skills with the ability to guide and motivate staff to meet operational and client service objectives.
• Excellent analytical, organizational, and problem-solving abilities, with a keen eye for detail.
• Strong communication and interpersonal skills, with the ability to interact effectively with clients, cross-functional teams, and senior management.
• Ability to drive process improvements and implement strategic initiatives that align with business goals.

Key Competencies:

• Leadership & Team Management
• Financial Analysis & Reporting
• Process Optimization & Efficiency
• Client Relationship Management
• Cross-Functional Collaboration
• Billing & Reconciliation Expertise
• Problem-Solving & Troubleshooting
• Governance & Compliance Management
• Strategic Thinking & Process Innovation