Sr Client Payroll Operations Analyst- Canada

This position is fully remote, however the employee must be located in Canada. 

Requires Canada Payroll Compliance Practitioner (PCP) certification

What You Will Do
· Be a subject matter expert in the day-to-day functions of CPO including but not limited to: weekly timecard maintenance, FLSA compliance, rate changes, direct deposit, advances/arrears, manual paychecks, and shift differential maintenance.
· Use existing audit controls and best payroll practices to ensure accurate payroll processing.
· Adhere to SLA’s tied to ticket research and resolution.
· Review payroll inputs from various internal sources, to ensure accurate payroll processing for multiple payrolls.
· Ad hoc reporting and data entry into payroll, VMS and third party systems.
· Assist with special projects as needed.
· Use critical thinking skills to provide on-going research, resolution and product support.
 

What You Will Need
· 2-3 years of work experience in a payroll role highly focused on providing high level of customer service.
· Cross-functional collaboration and build partnerships with key stakeholders.
· Knowledge of file feeds, third party integrations, mapping payroll systems
· Experienced with payroll processing systems, preferably large-scale ERP.
· Ability to proactively troubleshoot and critically think to resolve customer complaints using creative and pre-defined solutions.
· Strong organizational skills including the ability to multi-task, set priorities, and follow up in a timely manner.
· PayrollOrg Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP) designations preferred.
· Bachelor's degree preferred.

Preferred Requirements: 

• Excel savvy
• Experience in Peoplesoft, Dayforce, or VMS systems
• Experience in creating SOPs for Payroll Processes
• Understanding Workflows and documentation
• HR – Leave management knowledge
• Contingent Worker knowledge 
• UAT/regression testing knowledge/experience

Compensation: This position is paying between $55,000-$65,000 CD.