Marketing Program Manager

Purpose of the Job

Our client offers a suite of products used daily by billions of consumers, teams, and organizations – with over 6 million businesses choosing them to boost productivity. These tools seamlessly connect devices, apps and people, fostering collaboration and transforming ideas into action.

As a successful Marketing Program Manager, you apply program management and business acumen with a dash of creative problem solving and bring thought-leadership to every key decision. You are a self starter and natural collaborator, able to partner and learn from peers across the organization and globe so that we can quickly and easily adapt at pace. Your mindset is global and scalable, but your approach is tactical and practical. You’re motivated by the opportunity to make a deep impact through program managing across Global, Region and Local teams that maximizes the impact of improved cross functional collaboration.

This role is a remote position in Singapore

Key Responsibilities

• Guide APAC through our Client’s new marketing framework.

• Be the Champion of the new marketing process within the APAC Regional and Local Teams advocating in partnership with the ambassadors to ensure successful implementation. 

• Identify cross functional gaps and build new processes, procedures, methods, tests, and/or components with foresight to anticipate and address issues between the Global framework  and Regional/Local implementation of the framework.

  • Example: Implementation of 5Cs within local Teams

• Be the first point of contact for the Global framework. Be responsible for representing questions from APAC Ambassadors on the processes, training and align with framework Global Program Manager on prioritization of gaps in the framework.  

• Responsible for taking Global and Regional trainings and building Local versions to operationalize framework implementation across Regional and Local Teams.

• APAC point of contact on ensuring regional and local teams provide framework feedback at the right time inclusive of all marketing surveys. Ensure feedback is synthesized for common themes and prioritized.

• Identify and highlight opportunities to automate or utilize AI to streamline the way we work and how we work cross functionally.

• Manage parts of the new framework that are still of ambiguous nature involving cross-functional stakeholders by defining and streamlining new processes and organizing tasks into clear goals and objectives.

Knowledge, Skills + Experience

• Long-term strategic thinking balanced with near-term execution skills; high aptitude with the ability to understand complex problems and distill it into a simple, meaningful and coherent story

• Ability to maintain strict confidentiality

• Experience working in a highly iterative and collaborative environment

• Experience engaging with multiple stakeholders and cross functional teams, and tactfully navigating a client-facing environment

• Ability to flexibly thrive in ambiguity and operate in a fast-paced, deadline driven, rapidly changing work environment 

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