Technical Account Manager
Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people across seven locations in the UK and Ireland, with a turnover surpassing £1.8 billion in 2023.
At Bytes, we nurture talented individuals to achieve remarkable outcomes and are dedicated to supporting our employees through continuous training, guidance, and development to help you advance and fulfil your career goals. We foster a culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing.
Why Bytes?
- Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London and Manchester
- 25 days holiday per annum plus bank holidays and Christmas period
- Excellent learning and development opportunities
- Open plan office with collaborative working spaces, on-site gym, outdoor tiki bar, coffee bar, and lunch area
- Company wellbeing and social events
- Sports and social clubs
- Incentive trips
- Employee Assistance Programme
- Discounted private healthcare
- EV scheme and Ride to Work scheme
- Winners of an array of industry awards
- Great Place to Work Certified
- Sunday Times Top 100 Best Places to Work
- Supporters of 85+ charities with strong commitment to diversity and sustainability
POSITION DETAILS: |
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Position Title: |
Technical Account Manager |
Reports to (POSITION): |
Head of Technical Pre-Sales |
Team: |
Services - Pre-Sales |
Department: |
Pre-Sales |
BYTES: |
We are seeking a dynamic and results-driven Microsoft Technical Account Manager (TAM) to join our team. A Microsoft Technical Account Manager (TAM) plays a crucial role in helping customers achieve their business goals using Microsoft Cloud solutions and Bytes services capabilities.The Technical Account Manager is a sales and technical sales overlay role that works as a specialist resource with the purpose of driving profitability for Microsoft and the business more generally. This is achieved through proactive engagement with our current customer base to help them deploy new technology, services, and workloads. Your goal is to ensure customer satisfaction, drive value realization, and foster long-term strategic relationships through the use of data-driven insights and industry trends.We invest in our employees through ongoing support, training, and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is an opportunity to grow and move internally, which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organization, leaving space for new team members to begin their journey. |
PURPOSE OF JOB:(OVERALL DESCRIPTION OF THE POST WITHIN THE TEAM AND ORGANISATION) |
As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from their investment in Microsoft. You’ll craft and execute strategies to drive our customers’ adoption and use of Microsoft Technologies and Bytes services. Success in this position will be measured by the ability to drive profitability and meet growth targets within your customer base.
You will work with a range of organisations from startups all the way through to some of the largest companies in the country who will all be looking to you to provide guidance and input. You’ll provide advice on architecture, strategy and how Bytes can help them to build, secure and modernise.
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KEY RESPONSIBILITIES: |
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INDIVIDUAL RESPONSIBILITIES: |
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QUALIFICATIONS, EXPERIENCE, & SKILLS: (DELETE AS REQUIRED IF ESSENTIAL OR DESIRABLE, REMOVE UNNECESSARY REQUIRENENTs) |
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Educational Qualifications: |
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DESIRABLE |
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Professional Qualifications |
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DESIRABLE DESIRABLE |
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Years of Experience |
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ESSENTIAL |
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Other Requirements |
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ESSENTIAL
ESSENTIAL
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ESSENTIAL |
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Other details
- Job Family Employee
- Job Function Service Delivery
- Pay Type Salary
- Leatherhead, UK