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The UAT Tester will participate in the ongoing testing of software applications, websites and mobile applications consumed by the business and its customers. Included will also be the production of test plans and execution of test plans and usability tests to ensure that the quality of the software delivered is functioning, effective and in line with the business requirements. Role: UAT Tester Department: IT Location: Liverpool with Hybrid working Hours: 37.5 hours, Monday to Friday from 9:00am ...Read more about UAT testerMore
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We are looking for experienced, proactive, Recovery Handlers who are used to working in a fast-paced motor insurance environment to join our successful Recovery department. In this role you will manage your own insurance claims caseload from start to finish, ensuring efficient recovery minimising losses where liability on a claim may be attributed to a third party. You will provide guidance and direction to claims staff to ensure the recovery prospects on cases are compliant with industry regula ...Read more about Recoveries Claims HandlerMore
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Are you looking to embark on a journey as a Claims Handler?We have opportunities to be part of fast paced and energetic teams within our first and third party Claims departments. We are looking for people with excellent customer service and resolution skills, who will treat our customer fairly with empathy and respect.You will focus on what matters most to the customer, consider the commercials when either resolving calls, settling claims or managing portfolios and role model a ‘quality comes fi ...Read more about Claims HandlersMore
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As a Claims Desktop Motor Engineer, you will be able to assess prospects of repair v total loss utilising engineering tools available in accordance with guidelines and procedures, taking commercial decision making into account. You will also be able to mitigate ancillary claim spend on hire, storage and recovery charges. You will provide accurate assessments of repair cost by authorising repairs and supervising the prompt payment of accounts within established guideline and procedures. Role: Cl ...Read more about Claims Desktop Motor EngineerMore
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Reporting to the Mitigation Operational Team Leader, the Credit Hire Handler will mitigate indemnity spend of Third Party Credit Hire and Property Damages claims by pro-actively managing a portfolio of motor claims from allocation through to settlement. This individual will also monitor claims involving credit hire, ensuring all actions are taken to mitigate our exposure, including identifying cases where we can intervene and settle the third party’s claim direct to reduce overall hire duration. ...Read more about Credit Hire HandlerMore
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Are you ready to join an amazing team where every day brings a new challenge and opportunity to grow? This is more than just a job – it’s your chance to build a career, develop your skills, and be part of a high-energy, supportive environment that celebrates success. We’re looking for a Rental Agent Apprentice to join our thriving team. In this role, you will kick start your career and develop your skills by being responsible for acquiring new customers as well as handling inquiries, processing ...Read more about Rental Agent ApprenticeMore
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Reporting to the Mitigation Operational Team Leader, the Credit Hire Handler will mitigate indemnity spend of Third Party Credit Hire and Property Damages claims by pro-actively managing a portfolio of motor claims from allocation through to settlement. This individual will also monitor claims involving credit hire, ensuring all actions are taken to mitigate our exposure, including identifying cases where we can intervene and settle the third party’s claim direct to reduce overall hire duration. ...Read more about Credit Hire HandlerMore
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Job Title: Customer Service Representative Location: Formby Salary: £25,877 - £27,515 plus up to £2,000 performance-related bonus Working Hours:37.5 hours per week, Monday to Friday 09:00am – 17:30pm, 1 in 3 Saturdays 09:00am – 12:30pm An Exciting Opportunity to Kickstart Your Career in Insurance! Are you ready to join an amazing team where every day brings a new challenge and opportunity to grow? This is more than just a job – it’s your chance to build a career, develop your skills, and be par ...Read more about Customer Service RepresentativeMore
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Job Title: Customer Service Representative Location: Liverpool - Mersey Chambers with Hybrid Working Salary: £25,877 - £27,515 plus up to £2,000 performance-related bonus Working Hours: Hybrid model with a minimum of 3 days in the office (but your welcome to come in more often if you wish!) including work-life balance meets flexibility with three rotating shift patterns Early Shift: 08:00am – 16:30pm Mid Shift: 09:00am – 17:30pm Late Shift: 11:00am – 19:30pm An Exciting Opportunity to Kickst ...Read more about Customer Service RepresentativeMore
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We are recruiting for a diligent and determined individual to join us as a Fire and Theft Claims Handler! In the role, you will report into the First Party Claims Manager and work as part of a customer-focused team, proactively managing your own portfolio of fire and theft claims through to settlement. You will complete thorough indemnity investigations on all cases, working closely with the In-house Engineers to guarantee a fair settlement with the policyholder, ensuring that all validated cl ...Read more about Fire and Theft Claims HandlerMore
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We are seeking an experienced and a highly motivated Information Security Analyst to join our Information Security Team in this time of exciting growth. This role offers the chance to work in a growing collaborative team as well as a chance for excellent progression and exciting opportunities to develop both GRC and technical security skills within a supportive environment. Job Title: Information Security Analyst Location: Liverpool City Centre, Hybrid working available Working Hours: Monday ...Read more about Information Security AnalystMore
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Due to a period of exciting growth Acorn are looking for a highly skilled and experienced Senior Information Security Analyst to join our Information Security Team. Within this role you get the opportunity to join a collaborative team and have a chance to blend GRC responsibilities with technical security experience, all whilst working for a market leading insurance company, supporting and maintaining robust security controls and regulatory compliance. Job Title: Senior Information Security An ...Read more about Senior Information Security AnalystMore
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We are currently looking for a proactive person to join the Claims team. This is the ideal role for someone who is comfortable within a fast-paced environment and comfortable with troubleshooting and implementing process improvement. Reporting to the Intervention and Hire Monitoring Team Leader, the Third Party Intervention Handler will effectively handle a portfolio of third party intervention claims, encompassing third party property damage, mobility and personal injury. You will contact all ...Read more about Interventions HandlerMore
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We are currently looking for a proactive person to join the Claims team. This is the ideal role for someone who is comfortable within a fast-paced environment and comfortable with troubleshooting and implementing process improvement. Reporting to the Intervention and Hire Monitoring Team Leader, the Third Party Intervention Handler will effectively handle a portfolio of third party intervention claims, encompassing third party property damage, mobility and personal injury. You will contact all ...Read more about Motor Claims HandlerMore
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As an Intelligence Analyst, you will be responsible for supporting the Counter Fraud team, along with other areas of the business. You will identify and review suspected fraudulent claims/policies through our counter fraud platforms, reporting these to counter fraud agencies when relevant. This individual will use a wide variety of fraud detection software and tools to conduct advanced intelligence investigations into suspect claims, producing your findings within a report. You will build and m ...Read more about Intelligence AnalystMore
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The Acorn Group are looking for a highly skilled, experienced Backend developer to join our team. We are looking for a developer that has experience developing scalable applications using the latest .Net Technologies. You will have the chance to work on complex projects involving large datasets, message bus architectures, and streaming large sets of data. Job Title: Senior Backend Developer Salary: Up to £75,000 depending on experience Location: Liverpool City Centre, Hybrid working available ...Read more about Senior Backend DeveloperMore
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As an Intelligence Analyst, you will be responsible for supporting the Counter Fraud team, along with other areas of the business. You will identify and review suspected fraudulent claims/policies through our counter fraud platforms, reporting these to counter fraud agencies when relevant. This individual will use a wide variety of fraud detection software and tools to conduct advanced intelligence investigations into suspect claims, producing your findings within a report. You will build and m ...Read more about Intelligence AnalystMore
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Are you a dynamic and results-driven Project Manager looking for an exciting opportunity to lead impactful projects? Join our team and be part of a company that values creativity, teamwork, and professional growth. As a Project Manager at The Acorn Group, you will play a crucial role in driving projects to success, ensuring they are delivered on time, within scope, and within budget. At The Acorn Group, we are currently on a journey to become a fully cloud based tech platform. We have a large te ...Read more about Project ManagerMore
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Job Title: Customer Service Representative Location: Liverpool - Mersey Chambers with Hybrid Working Salary: £25,877 - £27,515 plus up to £2,000 performance-related bonus Working Hours: Hybrid model with a minimum of 3 days in the office (but your welcome to come in more often if you wish!) including work-life balance meets flexibility with three rotating shift patterns Early Shift: 08:00am – 16:30pm Mid Shift: 09:00am – 17:30pm Late Shift: 11:00am – 19:30pm An Exciting Opportunity to Kickst ...Read more about Customer Service RepresentativeMore
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Role: Branch Manager Location: East London (E1) Sector: Insurance (3 years’ experience in sector required) Salary: £37,500 + £4000 Performance related bonus per annum (Paid Quarterly) About the Role: Join our Retail Branch Network as a Branch Manager, where you'll lead your team to deliver exceptional service and achieve branch targets. Your leadership will be pivotal in driving performance, managing day-to-day operations, and fostering a culture of continuous improvement. What you will be do ...Read more about Branch ManagerMore
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Job Title: Customer Service Representative Location: Formby Salary: £25,877 - £27,515 plus up to £2,000 performance-related bonus Working Hours:37.5 hours per week, Monday to Friday 09:00am – 17:30pm, 1 in 3 Saturdays 09:00am – 12:30pm An Exciting Opportunity to Kickstart Your Career in Insurance! Are you ready to join an amazing team where every day brings a new challenge and opportunity to grow? This is more than just a job – it’s your chance to build a career, develop your skills, and be par ...Read more about Customer Service RepresentativeMore
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Job Title: Customer Service Representative Location: Liverpool - Mersey Chambers with Hybrid Working Salary: £25,877 - £27,515 plus up to £2,000 performance-related bonus Working Hours: Hybrid model with a minimum of 3 days in the office (but your welcome to come in more often if you wish!) including work-life balance meets flexibility with three rotating shift patterns Early Shift: 8:00am – 16:30pm Mid Shift: 9:00am – 17:30pm Late Shift: 11:00am – 19:30pm An Exciting Opportunity to Kickstar ...Read more about Customer Service RepresentativeMore
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The Acorn Group are looking for an innovative, experienced developer who has at least 5 years full-time commercial experience developing front end systems in React, React_Native, NextJS and Typescript, to join our Frontend Development team providing solutions across a range of products in vertical business workstreams. Job Title: Senior Frontend Developer Salary: Up to £75,000 depending on experience Location: Liverpool City Centre, Hybrid working available Working Hours: 37.5 hours per week, ...Read more about Senior Front End DeveloperMore
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We are seeking a results-driven CRM Marketing Manager to lead the development and execution of our customer relationship management (CRM) strategies. You will play a key role in driving customer engagement, loyalty, and retention while optimizing the overall customer journey. This position requires a strategic thinker with strong analytical skills, creativity, and a deep understanding of CRM tools and data-driven marketing. The team's main function is to deliver the marketing elements required t ...Read more about Marketing CRM ManagerMore
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Credit Controller Are you an experienced Credit Controller working in B2B collections, with a background in the financial services or insurance industry? The Acorn Group is continuing to see significant business growth and is now looking for a proactive Credit Controller to strengthen their Collections function. Reporting to the Customer Collections Team Leader in this essential role you will take full ownership of our B2B collections for our subagent/broker business, ensuring effective account ...Read more about Credit ControllerMore