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In the role of Non-report Claims Handler, you will be able to demonstrate your claims handling skills by proactively managing and tracking several claims. You will be a confident communicator on an off the phone which will require you to resolve claims in a timely manner to maximise efficiency. You will be to use your time effectively to be able to investigate and identify and raise any fraud concerns whilst also being able to meet deadlines. Role: Claims Handler (non report) Location: Liver ...Read more about Claims HandlerMore
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As a Claims Complaints Handler you will be responsible for managing and resolving a portfolio of customer complaints related to motor insurance claims in line with Consumer Duty, delivering high levels of customer satisfaction and maintaining the reputation of our company. Job title: Claims Complaints Handler Location: Liverpool or Sevenoaks Working hours: Monday to Friday, 37.5 hours a week, between 8:30am to 5pm Salary: Starting salary between £25,000-£32,500 DOE, plus an achievable annual b ...Read more about Claims Complaints HandlerMore
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We are seeking an Operational Team Leader within the Personal Injury Technical Claims team to be a pro-active thinker who is highly motivated and leads from front. Leading a team of experienced Third Party Personal Injury Handlers to achieve first class quality and technical claims handling. You will drive our culture of openness and hold responsibility for the development and people management aspects of your team. Role: Operational Team Leader (Personal Injury)Location: Liverpool with hyb ...Read more about Personal Injury Operational Team LeaderMore
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Acorn Insurance are looking for Motor Third Property Damage Handlers to join our expanding Claims Team. This is an excellent opportunity to be part of a busy and thriving department and join us on our journey to be market leaders. Experience dealing with Defendant Third Party Insurance Claims is preferred. The successful candidate will effectively manage a portfolio of motor Insurance claims with a combined value of more than £1million. You will be provided with continuous development to hel ...Read more about Third Party Property Damage - Claims HandlerMore
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Reporting to the Mitigation Operational Team Leader, the Credit Hire Handler will mitigate indemnity spend of Third Party Credit Hire and Property Damages claims by pro-actively managing a portfolio of motor claims from allocation through to settlement. This individual will also monitor claims involving credit hire, ensuring all actions are taken to mitigate our exposure, including identifying cases where we can intervene and settle the third party’s claim direct to reduce overall hire duration. ...Read more about Credit Hire HandlerMore
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Reporting to the Mitigation Operational Team Leader, the Credit Hire Handler will mitigate indemnity spend of Third Party Credit Hire and Property Damages claims by pro-actively managing a portfolio of motor claims from allocation through to settlement. This individual will also monitor claims involving credit hire, ensuring all actions are taken to mitigate our exposure, including identifying cases where we can intervene and settle the third party’s claim direct to reduce overall hire duration. ...Read more about Credit Hire HandlerMore
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Our Total Loss Department is looking for conscientious and empathetic individuals to provide support to our customers at a time when they need us the most. We are looking for people with who thrive on engaging with customers to ensure we achieve the right outcome for both customer and company.You will be responsible for assisting our policyholders with insurance claims providing the very highest standards of customer service, ensuring that each incident is handled with appropriate time scales an ...Read more about Total Loss Claims HandlerMore
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Job Title: Customer Service Representative Location: Formby Salary: £24,255 - £25,876, plus up to £2,000 performance-related bonus Working Hours:37.5 hours per week, Monday to Friday 09:00am – 17:30pm, 1 in 3 Saturdays 09:00am – 12:30pm An Exciting Opportunity to Kickstart Your Career in Insurance! Are you ready to join an amazing team where every day brings a new challenge and opportunity to grow? This is more than just a job – it’s your chance to build a career, develop your skills, and be pa ...Read more about Customer Service RepresentativeMore
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Are you looking to embark on a journey as a Claims Handler?We have opportunities to be part of fast paced and energetic teams within our first and third party Claims departments. We are looking for people with excellent customer service and resolution skills, who will treat our customer fairly with empathy and respect.You will focus on what matters most to the customer, consider the commercials when either resolving calls, settling claims or managing portfolios and role model a ‘quality comes fi ...Read more about Claims HandlersMore
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We are seeking a skilled Document Configuration Analyst with experience in Kofax Communications Manager (KCM) to support our document automation and customer communication processes. As the Document Configuration Analyst, you will be responsible for configuring, testing, and optimizing document templates and workflows to enhance operational efficiency and ensuring compliance with industry regulations. Job Title: Document Configuration Analyst Salary: up to £28,000 depending on experience Locat ...Read more about Document Configuration AnalystMore
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Job Title: Customer Service Representative Location: Liverpool - Mersey Chambers with Hybrid Working Salary: £24,255 - £25,876, plus up to £2,000 performance-related bonus Working Hours: Hybrid model with a minimum of 3 days in the office (but your welcome to come in more often if you wish!) including work-life balance meets flexibility with three rotating shift patterns Early Shift: 8:00am – 16:30pm Mid Shift: 9:00am – 17:30pm Late Shift: 11:00am – 19:30pm An Exciting Opportunity to Kicksta ...Read more about Customer Service RepresentativeMore
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Role: Renewals Agent Location: Liverpool, Hybrid Working hours: 37.5 hours per week 09:00am – 17:30pm, 1 in 3 Saturdays 09:00am – 17:30pm Salary: £24,255 - £25,876 plus up to £2,000 performance related bonus per annum The Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Renewals Agent position will demand the very best of your sales and customer ...Read more about Renewals AgentMore
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The Acorn Group are looking for a highly skilled, experienced Backend developer to join our team. We are looking for a developer that has experience developing scalable applications using the latest .Net Technologies. You will have the chance to work on complex projects involving large datasets, message bus architectures, and streaming large sets of data. Job Title: Senior Backend Developer Salary: Up to £75,000 depending on experience Location: Liverpool City Centre, Hybrid working available ...Read more about Senior Backend DeveloperMore
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We are looking for experienced, proactive, Recovery Handlers who are used to working in a fast-paced motor insurance environment to join our successful Recovery department. In this role you will manage your own insurance claims caseload through a process, ensuring efficient recovery minimising losses where liability on a claim may be attributed to a third party. You will provide guidance and direction to claims staff to ensure the recovery prospects on cases are compliant with industry regulatio ...Read more about Recoveries Claims HandlerMore
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The Acorn Group are looking for an innovative, experienced developer who has at least 5 years full-time commercial experience developing front end systems in React, React_Native, NextJS and Typescript, to join our Frontend Development team providing solutions across a range of products in vertical business workstreams. Job Title: Senior Frontend Developer Salary: Up to £75,000 depending on experience Location: Liverpool City Centre, Hybrid working available Working Hours: 37.5 hours per week, ...Read more about Senior Front End DeveloperMore
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Role: Sales Agent Salary: £24,255 to £25,876 Plus up to £2,000 performance related bonus per annum, once established within your role. Location: East London (E1) Working hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday. The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, inbound sales environment where teamwork and positivity are part of the company culture. The Insurance Sales Agent position will demand the very best of yo ...Read more about Sales AgentMore
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With Acorn seeing another year of growth, our talented IT team are seeking a talented Senior React Native Developer to join our well established and innovative team. The ideal candidate for this position would have experience in developing high performance mobile applications across IOS and Android platforms using React Native. You will get the chance to be a part of exciting projects where you can create seamless user experiences, implementing secure authentication systems, and ensuring app per ...Read more about Senior React Native DeveloperMore
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Due to year-on-year growth the Acorn Group are looking for a highly motivated Senior Backend Developer with proficiency in .NET Technologies to join our innovative team within our Telematics squad. We are looking for someone to have strong experience in developing robust applications using .NET technologies whilst having strong knowledge of modern software development practices. Within this role there will be exciting and innovate projects that will span across scalable systems, microservice arc ...Read more about Senior Backend DeveloperMore
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As a Large Loss Handler you will be proactively managing a caseload of technically complex claims up to a value of £500,000 including fatalities, mild brain, and serious orthopaedic injury claims whilst operating within Haven’s Delegated Authority and reserving and reporting to reinsurers when required. Provide technical support and guidance to less experienced claims handlers and handle technical referrals where required. Role: Large Loss Handler Location: Hybrid with office days in Liverp ...Read more about Large Loss HandlerMore
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When you join the PI team you will proactively manage a portfolio of motor claims. This will be predominantly Third Party Personal Injury Claims (Portal and Non Portal) but with some exposure also to out of jurisdiction claims Property Damage, Credit Hire and Accident Damage from infancy through to settlement.You will also provide technical support and guidance to less experienced claims handlers and be available to act as a referral point. You will be responsible to ensure indemnity spend is mi ...Read more about Third Party Personal Injury HandlerMore
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Role: Household Sales & Renewals Agent Location: Liverpool, Hybrid Salary: £24,255 to £25,876 Plus up to £2,000 performance related bonus per annum Working hours: 37.5 hours per week: Monday to Friday 09:00am – 17:30pm What you will be doing: Providing customers with bespoke insurance quotations, tailoring products to individuals needs Dealing with both existing and new customers Retaining existing clients Upselling additional products Always providing Excellent customer service Reporting to ...Read more about Sales & Renewals AgentMore
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Role: Branch Manager Location: East London (E1) Sector: Insurance (3 years’ experience in sector required) Salary: Competitive About the Role: Join our Retail Branch Network as a Branch Manager, where you'll lead your team to deliver exceptional service and achieve branch targets. Your leadership will be pivotal in driving performance, managing day-to-day operations, and fostering a culture of continuous improvement. What you will be doing: Inspire and lead a high-performing team to excel in ...Read more about Branch ManagerMore
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We are currently recruiting a Motor Claims Handler to join the Fleet and Specialist product team. This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal). You will be providing exceptional level of service and relationship management to our Fleet customers. Role: Moto ...Read more about Motor Claims HandlerMore
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As a Technical Personal Injury Claims Handler, you will proactively manage a caseload of technically complex and/or high value (multi track) claims. This will also include litigated claims, within the Haven Delegated Authority Agreement, referral process and reinsurance treaty requirements. You will also provide technical support and guidance to less experienced claims handlers and be available to offer training and act as a referral point. Role: Technical Personal Injury Claims Handler Locati ...Read more about Technical Personal Injury Claims HandlerMore
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Role: Onboarding Team Leader Team: People Services Hours: 37.5 hours per week, Monday to Friday, 9am-5:30pm Location: Liverpool/ Hybrid Salary: £30,000 + Bonus up 10% What you will be doing: Leading the onboarding function to support the recruitment process to allow for a smooth process for employees to join the company. This includes financial regulatory approvals Leading on process reviews, innovation and implementation to ensure maximum quality and efficiencies in all on boarding processes ...Read more about People Services - Onboarding SupervisorMore