Marketing Operations, Manager - 1 year contract

Marketing Operations Manager, 1 Year Contract

Montreal, QC

Hybrid

The Role 

Reporting to the Head of Digital Growth Marketing, you will play a pivotal role in the driving of marketing initiatives and processes, calendar, and creation of deliverables. The position calls for a passionate individual with strong organizational and project management skills - well-organized, structured and results & solutions oriented, who drives operational efficiency and can build relationships in cross functional teams.

Your key responsibilities will include:

• Project governance structure: Establish a methodology to ensure projects run smoothly, within budget and on time. Manage a centralized tracking tool and share project management reports with stakeholders.
• Streamline and automate processes: Improve marketing operations performance by establishing, communicating, and reinforcing our team's processes and finding ways to automate operations and workflows.
• Execute and analyze marketing programs for customer segments through a variety of channels, including integrated marketing campaigns, email, webinars, direct mail and account-based marketing tactics focused on lead generation and building the sales pipeline
• Facilitate collaboration, communication, and progression: support project progression by guiding efficient communication between team members and involving the right people at the right time.
• Work cross-functionally to ensure deliverables meet expectations and are delivered on time.
• Develops marketing operations processes, agendas, tools to drive team productivity and enable best in class deliverables
• Manage daily operations in marketing CRM system and automate marketing processes through workflows and integrated tools.
• Experience using Google Tag Manager and Google Analytics for tracking marketing efforts

Your Behavioral Competencies

• An innovator who will pro-actively help drive growth across the group
• Ability to be nimble in a small team and shift as demands change
• Proven ability to influence across a complex organization with multiple stakeholders
• Organizational awareness
• Relationship building
• Approaches projects systemically and comfortable with technical tools

Key Skills, Qualifications and Experience

• Education: Bachelor of Arts/Bachelor of Science in Business, Marketing or a related field.
• Minimum 3-5+ years of full-time marketing experience
• Fluently in English: high proficiency level speaking, listening, reading and writing
• Strong organizational, project management and technical skills
• Excellent knowledge of HubSpot
• Good understanding of CSM/CRM
• Experience with Google Tag Manager/Google Analytics