SAP Operations Senior Analyst (Remote)

SAP Operations Senior Analyst: The Impact You’ll Have On The Organization and World 

• By partnering with business process owners, the SAP Operations Senior Analyst will successfully drive process standardization across multiple departments, resulting in reduced operational costs and enhanced workflow efficiency. 

• Through collaboration with global functional teams and external service providers, the analyst will ensure a high uptime for SAP applications, enhancing business continuity and user satisfaction. 

• You will play a key role in executing successful enhancements and projects, which collectively contribute to improvements in response times and user engagement with SAP systems. 

• Utilizing strong verbal and written communication skills, the SAP Operations Senior Analyst will facilitate cross-departmental collaboration, ensuring that stakeholder needs are clearly understood and addressed, leading to higher project success rates.

It's Better with Bakelite: Our Commitment Back to You 

• You’ll Help Shape Our Future. As a Bakelite associate, you’re part of a diverse, global population creating the next generation of the company and we expect you to put your fingerprint on it.  

• We Champion Our Associates. At Bakelite, you don’t just climb the career ladder – you pave your personal path through continued learning and development.  

• Together, We Will Protect the Planet. From our processes to our products, we are focusing on the opportunities that both grow our profitability as a company, and improve and protect the planet. 

• Safety is a Core Value. At Bakelite, safety is a 24/7 mindset. We are all safe today to ensure we are able to show up tomorrow – for our families and friends, for each other and for our communities. 

• We Care. Plain and simple, we care about our associates. From the top on down, we place a high value on our culture and the associate experience. We offer competitive compensation, robust benefits and support our associates every step of their career. 
  
  

Life in Atlanta: Atlanta is Georgia’s capital, largest city, and home to Bakelite’s corporate headquarters.

• The city offers lots of activities. In addition to restaurants and a bustling downtown area, you can explore Zoo Atlanta, Georgia Aquarium, Atlanta Botanical Garden and more.
• Check out some of Atlanta’s famed sports teams, including the Braves, Falcons and Hawks.
• Atlanta is home to several the most colleges and universities in the southern U.S., including University of Georgia, Emory University, John Marshall Law School and others.
• Love to travel? You’ll be close to Hartsfield-Jackson Atlanta International Airport, the busiest airport in the world.  

• Learn more about Atlanta 

What Does a Typical Day Look Like? Here are your primary responsibilities:  

• Engages with business stakeholders to identify and define high level business requirements. 

• Collaborates with lead functional consultants in driving and delivering SAP solutions and partners with business process owners to elicit and document functional requirements. 

• Partners with business process owners and other technology groups to create foundational artifacts (testing scripts, process documentation, training, etc.). 

• Collaborates with AMS service providers to ensure best practices are used to configure and develop SAP solutions. 

• Supports business teams in all testing activities and engages in incident resolution and data recovery. 

• Works with business process owners to support data migration as required in project execution. 

• Participates in Incident Root Cause Analysis and drive corrective and preventive actions. 

• Serves as overall escalation point for all Tier 1 applications, managing SLAs and KPIs with AMS with exposure to basic ITIL processes (IM, RF, PM, CM). 

What is Needed to be Successful in this Role (Required Skills/Abilities): 

• A bachelor's degree in computer science, information systems management or related technology field is required. 

• Certifications required for SAP MM, PP and SD. 

• 5 to 7 years in leading SAP ECC MM, SD and PP project work and support; SAP S/4HANA is a plus. 

• Experience in process manufacturing, chemical industry. 

• Experience with Plant Maintenance and Quality Management is a plus. 

• Proven track record of success in collaborating in full cycle SAP implementations. 

• Broad exposure to SAP solutions implemented in diverse business functions required. 

• Desired previous experience in migration to SAP S/4HANA migration (brownfield or greenfield). 

• Excellent interpersonal skills with exceptional influencing and written communication skills. 

• Previous experience in a managed service environment a plus. 

Are you ready to help us build a better tomorrow and put your fingerprints on the world?  Apply for this exciting opportunity, and learn more about our hiring process, insights from our global associates, our robust benefits and more at Bakelite.com/careers.