Director Product Management

Purpose of the Job

Driven by the business strategy, the Director of Product Management is responsible for the product strategy and product roadmap for the suite of products within their portfolio. The product strategy needs to be aligned to the end-to-end business process for the solutions within a capability (e.g. procurement, eCommerce, retail, or forecasting). Strong leadership skills and the ability to mentor the team are important to this role's success. With the team and all product delivery related teams understanding the vision for each product, it will be down to the Director of Product Management to oversee and guide with the goals, milestones, prioritization, and training. Further, they need to drive business engagement to
define the end-to-end processes.

The role demands excellent communication skills and the ability to build relationships with other key teams to market the changes and analyze product effectiveness, resolving business pain points and evaluating innovative ideas.

Responsibilities:

• Responsible for product vision, strategy, and roadmap
• Direct management of the Product Management team (Analysts)
• Work with senior leadership on priorities and roadmaps
• Communicate with senior leadership on status and potential issues of features being delivered
• Work with internal and external stakeholders to understand overall business objectives
• Partnership with the operations team on end-to-end processes
• Ensure Analysis team deliverables are high quality and timely
• Ensure the Development team has a clear understanding of the feature requests
• Act as point of contact for product development concepts, business strategy and business models
• Collect and analyze feedback from customers, stakeholders, and other teams to shape requirements, features and end products
• Participation in recurring prioritization and road-mapping exercises
• Collaborate with Development team to obtain proper scoping for new feature requests 
• Collaborate with Support team to manage technical issues and questions
• Product innovation and research
• Vigilantly observing major markets to new identify trends to differentiate our solution

Knowledge, Skills + Experience

• Extensive experience of professional experience with experience in writing software requirements for SaaS solutions 
• Management experience (experience managing a team of managers is preferred)
• Be able to understand the business and the business needs
• Experience in managing end-to-end client engagements
• Be able to demonstrate strategic thinking and problem-solving skills
• Financial and technical awareness
• Experience managing and delivering complex solutions, with demonstrated ability to manage multiple delivery tracks with conflicting priorities
• Experience building technology road maps
• Experience with the Agile practices and methodologies
• Experience creating prototypes and mockups
• Experience with an eCommerce platforms
• Strong communication skills both verbal and written
• Demonstrate a confident and collaborative approach